Andrew Ooi -Malaysia Blog

Tuesday, February 11, 2014

Diasppointing connection with Maxis @ Teluk Intan

Giant replaces ice cream

To their credit Giant do take customer feedback seriously and they have apologized and replace my four boxes of ice cream. Although it was 3 days later, I checked my phone to see missed calls from Giant only an hour after I made the complaint thru their website.

Wednesday, February 05, 2014

Diasspointed with Giant Teluk Intan

Bought 4 boxes of ice cream during Chinese New Year 2 days ago from Giant Teluk Intan.

A big disappointment because there was ICE in it. Sure it's ice cream but it had literally ice in it.

It's common when ice cream has melted and then re-refregerated. Cruncy ice cream when it's supposed to be creamy? Definitely a disappointment. Giant Teluk Intan please do not let this happen again. I still buy at Giant but I definitely stay away from your ice cream. If that is how you treat the ice crew, it puts the other frozen food in doubt too.

A friend of mine commented that he had the same experience.

Those of you having similar experience don't just keep quiet. Let Giant know at their feedback page:

http://www.giant.com.my/contact-us/contact.aspx

I have sent in my complaint. I'll update this blog if Giant respond (or not).

Tuesday, July 02, 2013

RHB phishing scam

I know I won’t fall for it but looking at this email I can think of many people who would fall for this email scam.
The “validate profile” link (below) itself does not even refer to the RHB official website (www.rhb.com.my).
www.spd-bestensee.de/ValidateNow.php

The title and content of the email is compelling as anyone does not want their account to be locked due to inactivity. It also sounds valid as banks usually put your online account into "inactive" state preventing you from logging in until you have verified yourself by calling their support or via some other method.

I am putting this here to warn anyone not to click on the link and type in your RHB passwords as that malicious site will steal your credentials and use it to log in to your real RHB account and relieve you of your savings !! Beware!!
For your information, RHB will never ask you to revalidate your account by clicking a link and neither does any other local banks like Maybank, Hong Leong, CIMB etc.