Thursday, June 23, 2016
What I am not satisfied is that I only got back my "refund" after making complaints in Facebook and on this blog. What about other people who don't do this ? Would they have been compensated too.
P/S: Just a note - any DiG custome i can make the Digi plan change themselves easily via their phone menus. You need not call DiGi call centres to do that. And since access to that feature is open and easy to get to, ample warning should have been given that any changes in plan meant their system will wipe away all your previous credits you have paid for other services. No warning was given and the assumption is the customer should have known better and they should have called DiGi support. And when your credits are reduced to zero, no message is given. It is just gone!
The dialog between me and DiGi via Facebook.
Friday, June 10, 2016
However, my RM 30 subscription for 2.25 Gb internet for the month was immediately cancelled. No refund too ! So that's RM 30 down the drain.. and it was the first day of subscription too so I didn't even get to use the Internet subscription I paid for.
So seeing their above image banner on DiGi website makes me really mad! "We don't pull the plug on you" says Digi. Right!! :(
Update: Posted this link to DiGi Facebook page and their response is to PM them the details. I have done that and awaiting any reply (if at all).
Friday, May 20, 2016
Just happen to pass by the DiGi shop in Teluk Intan after finishing some banking at RHB. I remembered reading my SIM card had to be upgraded first before I can get LTE speeds. DiGi is pretty slow in LTE technology. That's one of the reason I got another Maxis SIM card last year just to get LTE something I didn't want to as I wanted to stick to only one telco.
I remember reading that it can be done free of charge so I went in the shop to get the free SIM card. However the customer support at DiGi told me there is a RM 10.60 charge for 'LTE activation'. Oh well, so much for free.
I got it and had to top my prepaid account by RM 20 since they can only top up in increments of RM10. Darn 60cents for GST :(
Got the SIM card and DiGi told me to wait 10 minutes for activation before it can be used.
Actually it was only less than that as almost immediately my old SIM cannot be used. So I took it out and replaced it with the new SIM.
Tested the internet speeds and didn't notice much difference.
It was faster (about 20Mbps) in the centre of town. The above is the speed I got at home (no LTE just HSPA according to the 'H+' sign on the phone).
Shouldn't complain much as this is much better than the speeds I got last year and I have the satisfaction knowing both the SIM cards in my phone (DiGi and Maxis) are now LTE.
Friday, April 08, 2016
Wednesday, March 16, 2016
Quite cool that the Android ecosystem have matured enough to support programming on the go on a mobile phone. Using bitweb server to run php and mysql from the phone. A bluetooth keyboard makes very close to coding on an actual pc. Also code editing apps like Droidedit is surprisingly feature packed that it makes users of sublime / ultra edit / atom feel completely at home. Anyway it's pretty cool to be able to code and developers on your phone.
Sunday, February 14, 2016
Wednesday, January 27, 2016
The video of #Exabytes employees having innovative workplace ala Google that I shared previous was promptly removed from #Exabytes own page !!...
Posted by Andrew Ooi Boon Seng on Thursday, 7 January 2016
Well I guess I should be honored that my actions were noticed and they had to remove the video from their own facebook page!!